1. Registration

Press the button »register now« and follow the instructions.

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2. Unlock

After rating the cleanliness and checking the damages, unlock the car with the slider.

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3. Where is the key?

The key is located in a slot in the glove compartment. Before ending the rental, the key must be returned to the slot.

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4. Parking barriers

Parking barriers can be oppened by using the Avant2Go app.

5. Connect
1
Plug the cable into the vehicle.
2
Plug the cable into the charging station.
3
Start the charging process by holding the STW charging card up to the charging station.

Connect the car to the charging station: Find the charging card inside the folder located in the car and place it on the designated reader on the charging station to start the charging process.

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6. Disconnect
1
Unlock the vehicle with a key.
2
Remove the cable from the vehicle.
3
Remove the cable from the charging station.

Unlock the vehicle again with the key, remove the cable from the vehicle and then from the charging station.

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7. Occupied location

If there is no free Avant2Go spot, please call our call center and arrange an alternative.

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8. Support

If you have any further questions, our customer service will be happy to assist you – free of charge at 0800 400 247 or via email at support@avant2go.at.